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Where each role is a chance to be part of the skyward adventure.

InFlight Service Manager

Manager – Inflight Service Delivery & Standards
Location – Gurugram, ISC


  • Knowledge of Inflight SOPs – Service and Safety
  • Knowledge towards creating digital content for ease of understanding by Crew Members
  • Knowledge and command in MS Office – Excel, PowerPoint, Word, and Outlook Management


  • Verbal and written communication skills required to interact with Crew Members and other stakeholders and verticals
  • Should be capable of creating Communications – Designing and drafting of Circulars
  • Should be efficient in content writing using various platforms, applications and interactive tools
  • Capable of effective handling and data management
  • Capable to manage multiple projects effectively within different timelines.


  • Ability to analyse business challenges basis a data driven approach and communicate actionable recommendations to Reporting Manager
  • Eagerness to pitch new ideas, take initiatives, and look for opportunities for improvement
  • Ability to collaborate with various stakeholders and should be a good team player
  • Should be open to flexible and variable work timings
  • Additionally, he/she would be responsible for duties as defined for personnel in safety policy.
  • Ensuring cabin operations are conducted in accordance with applicable regulations and standards of the airline .
  • Support in-flight processes across all Cabin Attendants and In-flight Bases
  • Additionally, he/she would be responsible to conduct duties as mentioned in SMS Manual


Manager Manpower Planning

  • To manage Manpower Planning vertical for cabin crew roster planning, day to day operations, system updates etc. within defined timelines
  • Assessment and constant monitoring of crew availability as per business requirement, identifying and managing scope of improvement with help of automation.
  • Proactively addressing crew queries, working closely with all key stakeholders.
  • Regular monitoring of various performance criteria in a periodic manner and analyzing all ongoing system related challenges and providing smart solutions.
  • Study cabin crew rosters and provide insightful, practical solutions based on feedback.

  • Experience in manpower planning, scheduling, and coordination
  • Knowledge of aviation industry regulations and standards
  • Ability to analyze and interpret data related to pilot training and deployment
  • Excellent communication, leadership, and organizational skills
  • Strong problem-solving and decision-making abilities
  • Bachelor's degree in Aviation Management, Business Administration, or related field
  • Prior experience in the aviation industry is a plus


  • Advanced working knowledge on Microsoft Excel, PowerPoint & MIS
  • Should be able to adapt and work on AIMS (rostering software)
  • Competent verbal and written communication
  • Ability to understand delegated objectives and projects
  • Being diligent with time management


Senior Executive - Customer Service


Almaty, Istanbul, Madinah, Phuket, Riyadh, Singapore.

Job Purpose:

To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

Key Responsibilities And Accountabilities:

Assist customers through all procedures related to arrivals & departures in the following activities.

Reservations & Ticketing:

Making reservations across the counter
Selling of tickets.
Remitting cash to the concerned department.
Answering customer queries over the telephone.


Attend the pre – flight and post flight briefings.
Setting up of check in counters.
Screening of checked in baggage.
Maintain high quality of Check in procedures.
To assist customers with special requests.


To assist customers with special requests.
To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
Coordination with the baggage vendor for the damaged bags.
Follow up with the en-route stations regarding lost baggage.
Post flight departure
Filing of all necessary flight papers
Any other responsibility assigned by the management from time to time

Functional Responsibilities:

Maintain standards as per Company requirements
Ensure effective threat assessment and response capability
Achieve department goals and follow up
Perform duties as per the Security Programme
Maintain performance standards and follow up with your shift
Monitor continuously the Quality System and the level of conformance
Secure quality levels
Optimize resource
Aware of Emergency Response Procedures, rules and regulations
Acquire and maintain necessary skills required to perform job functions
Maintain work procedures as per company requirements
Carry out development dialogue with the Team leaders
Control theft and pilferage of company property


To maintain files and log sheets
Give inputs for training requirements
Updating of manuals and local procedures
Ensure competent and qualified workforce are detailed for duty
Verify Invoices
Personnel development and management
Maintenance of equipment


Project Head - Aviation Services
Position Overview:

We are currently seeking a talented and experienced Project Head to lead our aviation services projects and client engagements. The Project Head will play a pivotal role in managing various projects, handling client relationships, and streamlining processes.
Key Responsibilities:

  • Work on new aviation services projects, including hiring initiatives, service provision to airlines, process optimization, and client-facing engagements.
  • Conduct thorough market research to inform growth strategies and identify potential challenges
  • Collaborate with internal teams and management to define project scope, objectives, and deliverables, ensuring alignment with client requirements and business goals.
  • Develop project plans, timelines, and resource allocation strategies, and oversee their implementation to achieve project objectives on time and within budget.
  • Serve as the primary point of contact for clients, managing communication.
  • Foster strong client relationships through proactive communication, understanding their needs, and providing tailored solutions to meet their expectations.
  • Work closely with the other team to oversee projects, to meet client demands.
  • Drive process improvements and operational efficiencies across aviation services projects, leveraging industry best practices and innovative solutions.
  • Prepare and deliver project status reports, presentations, and updates to senior management, highlighting achievements, challenges, and recommendations.
  • Stay informed about industry trends, regulatory changes, and emerging technologies to drive continuous improvement and innovation in aviation services.

  • Extensive experience (minimum 3 years) in aviation services 
  • Strong understanding of aviation operations, crew management, and client service principles.
  • Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and trust with clients and team members.
  • Analytical mindset with the ability to identify opportunities for improvement and implement effective solutions.
  • Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.

  • Exposure to a wide range of activities.
  • Travel 
  • Networking opportunities within the industry
  • Gain insights into the distinctive features of the aviation market. 
  • Participate in major aviation events. 
  • Excellent opportunities for networking, promoting your company, and staying updated on industry trends.



Communication Trainer
(Contractual Basis, Permanent Remote)

Job Description:

  • Trainer for a freelance position. The ideal candidate should possess
  • We are seeking a dedicated and experienced English Communication This role entails facilitating English communication skills development for our students, focusing on grammar, fluency, and overall proficiency.
  • Certification or substantial experience in English language instruction.


Key Responsibilities:

  • Conduct English language training sessions tailored to meet individual student needs.
  • Teach and reinforce English grammar rules and usage. Enhance students' spoken and written communication skills.
  • Create engaging and effective learning materials.
  • Track and assess students' progress. Provide constructive feedback to help students improve.
  • Adapt teaching methods to ensure student success.


  • Certification or significant experience in English language teaching. Proficiency in English grammar and communication. Ability to motivate and inspire students.
  • Strong interpersonal and communication skills.
  • Flexibility to work 6 hours per day, as per applicant's availability.
  • Availability starting from Monday.
  • A passion for helping students achieve fluency in English. If you are enthusiastic about teaching and believe you can make a significant impact on students' English language skills, we encourage you to apply for this rewarding freelance opportunity. Join us in empowering individuals to excel in their English communication abilities.


Educational Counselor
We are in search of a committed and seasoned English Communication Trainer for a freelance position. The ideal candidate will be responsible for facilitating the development of English communication skills among our students, with a focus on grammar, fluency, and overall proficiency.
The individual should either possess certification in English language instruction or have substantial experience in the field.
Key Responsibilities:

  • Conduct tailored English language training sessions to address the specific needs of each student.
  • Teach and reinforce English grammar principles and usage to enhance students' spoken and written communication abilities.
  • Develop engaging and impactful learning materials.
  • Monitor and evaluate students' progress, offering constructive feedback to aid improvement.
  • Adapt teaching techniques to ensure student success.

  • Certification or significant experience in English language teaching.
  • Proficiency in English grammar and communication.
  • Ability to inspire and motivate students.
  • Strong interpersonal and communication skills.
  • Availability to work 6 hours per day, beginning on Mondays.


Business Development Intern

Business Development Intern


Delhi- Hybrid
Mumbai- Remote
Ahmedabad- Remote
Hyderabad- Remote
Bangalore- Remote


1. Good Communication Skills is a must.
2. ⁠Interns are not allowed to attend college during the internship period.
3. ⁠Should be comfortable working from 11am-6pm.